Update - Techs are onsite and working to replacing failed equipment.
Mar 31, 2025 - 13:52 EDT
Update - Emergency maintenance planned for 2PM on 3/31 to resolve intermittent issues in service.
Mar 31, 2025 - 13:02 EDT
Identified - Technicians have identified the issue and are in the process of resolving the issue.
Mar 31, 2025 - 12:52 EDT
Investigating - We are aware that some customers are experiencing issues with service as of 8:30 this morning. Technicians are investigating the issue and working towards a resolution. Customers may experience intermittent service during this time.
Mar 31, 2025 - 08:30 EDT
Resolved -
The partial outage in Kirklin has been resolved.
Mar 30, 21:00 EDT
Monitoring -
The partial outage in Kirklin has been Identified and service has been restored. We will continue to monitor.
Mar 30, 20:20 EDT
Investigating -
Some Kirklin customers may be experiencing an internet outage. We are investigating the issue, and we will update as soon as we have more information.
Mar 30, 20:00 EDT
Resolved -
Service has been restored in Kirklin and Sheridan.
Mar 28, 11:30 EDT
Monitoring -
The outage has been identified and is being monitored at this time. Customers should notice services are online, if service is not online reboot your fiber ONT and that should bring everything back up.
Mar 28, 11:11 EDT
Investigating -
We are aware of an outage reported at 10:15 this morning affecting customers in Kirklin and Sheridan. We are investigating the issue and will update once we know more.
Mar 28, 10:33 EDT