Update - Techs are onsite and working to replacing failed equipment.
Mar 31, 2025 - 13:52 EDT
Update - Emergency maintenance planned for 2PM on 3/31 to resolve intermittent issues in service.
Mar 31, 2025 - 13:02 EDT
Identified - Technicians have identified the issue and are in the process of resolving the issue.
Mar 31, 2025 - 12:52 EDT
Investigating - We are aware that some customers are experiencing issues with service as of 8:30 this morning. Technicians are investigating the issue and working towards a resolution. Customers may experience intermittent service during this time.
Mar 31, 2025 - 08:30 EDT
Swayzee, IN Operational
Yeoman, IN Operational
Sheridan. IN Partial Outage
Kirklin, IN Operational
Frankfort, IN Operational
Frankton, IN Operational
Lapel, IN Operational
Markle, IN Operational
Summitville, IN Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 1, 2025

No incidents reported today.

Mar 31, 2025

Unresolved incident: 3/31 Sheridan Services Affected.

Mar 30, 2025
Resolved - The partial outage in Kirklin has been resolved.
Mar 30, 21:00 EDT
Monitoring - The partial outage in Kirklin has been Identified and service has been restored. We will continue to monitor.
Mar 30, 20:20 EDT
Investigating - Some Kirklin customers may be experiencing an internet outage. We are investigating the issue, and we will update as soon as we have more information.
Mar 30, 20:00 EDT
Mar 29, 2025

No incidents reported.

Mar 28, 2025
Resolved - Service has been restored in Kirklin and Sheridan.
Mar 28, 11:30 EDT
Monitoring - The outage has been identified and is being monitored at this time. Customers should notice services are online, if service is not online reboot your fiber ONT and that should bring everything back up.
Mar 28, 11:11 EDT
Investigating - We are aware of an outage reported at 10:15 this morning affecting customers in Kirklin and Sheridan. We are investigating the issue and will update once we know more.
Mar 28, 10:33 EDT
Mar 27, 2025
Completed - The scheduled maintenance has been completed.
Mar 27, 06:10 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 01:10 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 27, 01:05 EDT
Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.