Update - We are continuing to work on a fix for this issue.
Jun 16, 2025 - 09:40 EDT
Identified - We continue to work with a 3rd party to get the security warning messages resolved when trying to access @swayzee.com and @ytci.com E-Mail.
Jun 16, 2025 - 09:40 EDT
Resolved -
Contractors finished the repairs Saturday evening and services restored. Any customers that are noticing lingering issues with their service should contact our office at 765-922-7917.
Jun 8, 07:00 EDT
Update -
Technicians arrived on site and identified that the issue is due to the HVAC system not supplying cool air to the affected equipment. Contractors have been contacted and are working towards making repairs.
Jun 7, 09:54 EDT
Identified -
We have identified the issue affecting some customers in Sheridan that is causing service to go down. Technicians are en route and more updates will be provided once we know more.
Jun 7, 08:52 EDT