Update - The 3rd party company where the problem is located, has replaced hardware; however, that did not fix the problem. Additional equipment has been ordered and we are awaiting a timeline for arrival. We will update again as more information becomes available to us.
Apr 01, 2026 - 09:08 EDT
Update - We are continuing to work on a fix for this issue.
Apr 01, 2026 - 09:01 EDT
Update - The 3rd party where the problem replaced hardware and is still does not have their side fixed yet. This is the latest update we have and we apologize.
Apr 01, 2026 - 08:13 EDT
Update - The 3rd party is repairing the cards that went bad and we are awaiting word on service restoration.
Mar 31, 2026 - 15:03 EDT
Update - We have reached out with the upstream provider letting them know that this is still an issue.
Mar 31, 2026 - 08:24 EDT
Identified - We currently are experiencing some telephone switching issues caused by an outage with an upstream provider. We have reached out and currently do not have an ETA on when they'll have the problem fixed.
Mar 30, 2026 - 10:24 EDT
Swayzee, IN Degraded Performance
Yeoman, IN Degraded Performance
Sheridan. IN Operational
Kirklin, IN Operational
Frankfort, IN Operational
Frankton, IN Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 1, 2026
Completed - The scheduled maintenance has been completed.
Apr 1, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 00:00 EDT
Scheduled - There is planned emergency maintenance tonight by a 3rd party that will effect the internet in the Swayzee area to fix damaged fiber. The downtime has been communicated to us to be between 12am EST - 5am EST.
Mar 31, 08:33 EDT
Mar 31, 2026
Mar 30, 2026
Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026

No incidents reported.

Mar 25, 2026

No incidents reported.

Mar 24, 2026

No incidents reported.

Mar 23, 2026

No incidents reported.

Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026

No incidents reported.

Mar 19, 2026

No incidents reported.

Mar 18, 2026

No incidents reported.