Identified - The issue has been identified, third-party equipment that ties in with our equipment to provide service to Frankton has gone down. We have a support ticket in with the third-party support center and our ticket has been escalated to tier 3 in order to resolve this quickly. We will continue to update as we know more.
Jun 09, 2026 - 13:51 EDT
Investigating - There is an outage in our Frankton area. We are currently investigating the cause and will update as we know more.
Jun 09, 2026 - 11:46 EDT
Resolved -
This incident has been resolved.
Jun 1, 17:00 EDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Jun 1, 14:57 EDT
Identified -
We are currently experiencing a wide outage for our VOIP service due to a 3rd party. We have a ticket in with them but do not have an ETA.
Jun 1, 14:34 EDT