Monitoring - We are aware that there was a brief outage this morning, but all issues have now been resolved.
Any customers that are still experiencing lingering issues should power cycle their ONT and router. If issues persist please contact our office at 765-922-7916. Thank you.
Jul 03, 2025 - 15:12 EDT
Swayzee, IN
Operational
Yeoman, IN
Operational
Sheridan. IN
Operational
Kirklin, IN
Operational
Frankfort, IN
Operational
Frankton, IN
Operational
Lapel, IN
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 6, 2025
No incidents reported today.
Jul 5, 2025
No incidents reported.
Jul 4, 2025
No incidents reported.
Jul 3, 2025
Unresolved incident: Thursday, June 3rd - Brief morning outage.
Resolved -
This incident has been resolved.
Jul 2, 10:16 EDT
Update -
The issue with email has been resolved, customers can now reach their email as expected.
Jun 24, 10:14 EDT
Update -
We are continuing to work on a fix for this issue.
Jun 16, 09:40 EDT
Identified -
We continue to work with a 3rd party to get the security warning messages resolved when trying to access @swayzee.com and @ytci.com E-Mail.
Jun 16, 09:40 EDT
Resolved -
Service has been restored to affected customers, if any customers are still experiencing a loss of service please contact our office at 765-922-7916.
Jun 25, 11:00 EDT
Monitoring -
Repairs have been made and we are continuing to monitor the issue. Any customers that are still experiencing lingering issues should reboot their ONT and router. If issues persist please contact our office at 765-922-7916.
Jun 25, 08:30 EDT
Identified -
Technicians have identified the issue and repairs are being made.
Jun 25, 08:11 EDT
Investigating -
We are aware there has been an outage reported affecting some customers in our Sheridan service area, technicians are investigating the issue and we will provide updates as soon as possible.
Jun 25, 07:55 EDT