Fiberhawk Status

Monitoring - A fix has been implemented and we are monitoring the results.
Jan 30, 2026 - 16:50 EST

Investigating - We are aware there are some customers in Swayzee experiencing issues with their service being intermittent, our team is investigating this and we will update once we know more.
Jan 28, 2026 - 14:12 EST

Swayzee, IN Operational

Yeoman, IN Operational

Sheridan. IN Operational

Kirklin, IN Operational

Frankfort, IN Operational

Frankton, IN Operational

Lapel, IN Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 3, 2026

No incidents reported today.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

Unresolved incident: 1/28/26 Intermittent Service - Swayzee.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

Service Outage 1/23/26

Resolved - This incident has been resolved.
Jan 23, 15:30 EST

Monitoring - Repairs have been made to the cut fiber, customers should start noticing their equipment coming back online over the next few minutes. If you do not notice that your service has not come back up by 2pm, power cycle your fiber ONT by unplugging the power cord from the outlet for a full 30 seconds. Once you have done that plug into power and then power cycle your router by unplugging from the power outlet. This process should take about 3 to 5 minutes for everything to come back up. If you have a red Alarm or LOS light on your fiber ONT please contact our office at 765-922-7916.
Jan 23, 13:15 EST

Identified - The issue regarding areas affected is due to a fiber line being cut. Repairs are being made and more updates will follow.
Jan 23, 12:09 EST

Investigating - We are aware some of our areas are without service, we are investigating the cause and will update once we know more.
Jan 23, 11:30 EST

Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.