Monitoring - A fix has been implemented and we are monitoring the results.
Jun 01, 2026 - 14:57 EDT
Identified - We are currently experiencing a wide outage for our VOIP service due to a 3rd party. We have a ticket in with them but do not have an ETA.
Jun 01, 2026 - 14:34 EDT
Resolved -
This incident has been resolved.
May 20, 09:50 EDT
Investigating -
We are currently investigating an intermittent issue causing issues in our network. We are actively trying to pin point the cause.
Apr 27, 14:05 EDT
Resolved -
This incident has been resolved.
May 20, 09:50 EDT
Monitoring -
A third party vendor had hardware issues. The issue seems to have been resolved. Let us know if you are still experiencing issues with calling. Thank you.
May 13, 14:29 EDT
Investigating -
We are currently investigating an issue with making and receiving calls in our Yeoman area.
May 13, 10:39 EDT
Resolved -
This incident has been resolved.
May 20, 09:50 EDT
Monitoring -
The issue has been resolved, and we are continuing to monitor as customers come back online.
May 14, 13:41 EDT
Update -
We are still working to fix this issue, more updates to follow.
May 14, 12:52 EDT
Update -
We are continuing to work on a fix for this issue.
May 14, 09:01 EDT
Identified -
A technician of Fiberhawk discovered that an electrical crew in Frankton has commercial power down to our facility to replace a pole. Service should restore once they are done moving the lines and turn the power back on. We apologize for the inconvenience.
May 14, 09:01 EDT