Fiberhawk Status

Swayzee Local Calls

Update - We have received an update that a third-party vendor has a cut line is causing the calling issue in Swayzee. We will continue to post updates as we learn more.
Jul 02, 2026 - 11:35 EDT

Update - Calls to and from any 922 numbers are still experiencing issues in Swayzee, we are working on getting this issue resolved as quickly as possible. Customers can reach us by email at fiberhawk@fiberhawk.com or by texting us at 765-922-7917.
Jul 02, 2026 - 08:59 EDT

Identified - We are aware there is an issue with calls to any 922 number in Swayzee. We are working on a resolution and will update once it has been implemented.
Jul 01, 2026 - 17:04 EDT

Swayzee, IN Partial Outage

Yeoman, IN Operational

Sheridan. IN Operational

Kirklin, IN Operational

Frankfort, IN Operational

Frankton, IN Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 2, 2026

Unresolved incident: Swayzee Local Calls.

Jul 1, 2026

Jun 30, 2026

No incidents reported.

Jun 29, 2026

No incidents reported.

Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026

No incidents reported.

Jun 25, 2026

No incidents reported.

Jun 24, 2026

6/24 Outage (Multiple Service Areas)

Resolved - This incident has been resolved.
Jun 24, 16:47 EDT

Monitoring - Our team has been working on a fix for those affected by this outage, we have received word from the team that is working on this that customer's service should be up now. We are continuing to monitor the results and will continue to update as we know more.
Jun 24, 10:14 EDT

Update - We are continuing to investigate this issue.
Jun 24, 09:27 EDT

Update - We are continuing to investigate this issue. Customers may notice slower speeds and connectivity issues regarding apps/services.
Jun 24, 07:54 EDT

Investigating - We are currently investigating this issue.
Jun 24, 07:53 EDT

Jun 23, 2026

Swayzee/YTCI E-Mail

Resolved - This incident has been resolved.
Jun 23, 16:30 EDT

Update - This issue is still being actively investigated by our email provider, we have a support ticket in with them and we will update as soon as we know more.
Jun 18, 15:56 EDT

Update - For now, access to webmail for both domains can be accessed by https://mail.ytci.com/
Jun 18, 08:17 EDT

Investigating - We are currently investigating the inability to access swayzee.com and ytci.com webmail. You may need to click advanced and continue to the site if you are warned about proceeding depending on what internet browser you use. We have a ticket in to get this resolved ASAP.
Jun 18, 08:14 EDT

Jun 22, 2026

No incidents reported.

Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026

Calling

Resolved - We have received and update that the issue with Swayzee long distance calls and calls from cell phones to Swayzee phone numbers has been resolved.
Jun 18, 15:55 EDT

Identified - We are currently investigating issues with Swayzee calls from long distance and cell phones. We have reached out to our upstream providers to get this resolved as soon as possible.
Jun 18, 09:44 EDT