Sheridan Partial Outage

Incident Report for Fiberhawk

Resolved

Our technician identified a power issue affecting equipment in our Sheridan service area. The problem has been resolved, and phone and internet services have been restored.

If your internet is still not working:

1. Please reboot all equipment (ONT, router, etc.).
2. If the issue persists, contact our support team at 765-922-7916.

Thank you for your patience!
Posted Sep 08, 2025 - 21:53 EDT

Monitoring

Issue resolved. If you are still experiencing problems, please power cycle your equipment. Thank you
Posted Sep 08, 2025 - 21:51 EDT

Identified

We have identified a problem in Sheridan and are dispatching a technician to resolve the issue.
Posted Sep 08, 2025 - 21:20 EDT
This incident affected: Sheridan. IN.