10/7 Frankton Outage

Incident Report for Fiberhawk

Update

We've pushed for our ticket with the third party to be escalated to level 3 and will update once we hear more.

Posted Oct 07, 2026 - 16:45 EDT

We believe there to be a third party fiber cut that is effecting our service. We are investigating.

Posted Oct 07, 2026 - 13:01 EDT

We suspect a fiber issue from a 3rd party.

Posted Oct 07, 2026 - 10:58 EDT

This incident affects: Frankton, IN.